Frequently asked questions

Are you curious about something? Do you have some kind of problem with our products?

Please feel free to contact us, our customer service center is working for you 24/7.

1. What to do if I have still not received the order?

Never happened to us. Couriers have their own tracking system like lbc, client can follow up with them. We’ll also be able to trace of client has received their order.

2. What are the postal rates?

Postal rates refer to courier rates. Can be found on the lbc and xend websites.

3. Do you send overseas?

No we dont send overseas.